Return Policy

Refund Policy!

Our returns policy -

- Due to the fact that all of our items are food/drinks, we cannot accept returns of any items from a parcel which has been opened under any circumstances due to cross-contamination, hygiene and health & safety reasons

- If you are looking to cancel an order that you have placed, you can email us at the email address provided below. Please note that orders can only be cancelled if the fulfilment process has not already begun. This is because all items are mixed, bagged, picked and packed specifically for your order, and once this fulfilment process has begun we can no longer cancel the order. This process can often begin as soon as your order is placed, therefore cancellation of your order may not be possible. 

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at chamoyguysuk@outlook.com or by mail using the details provided below: